Terms of service

TERMS OF SERVICE

Welcome to SK FOR PERFUMES AND COSMETICS TRADING CO LLC. These Terms of Service (“Terms”) govern your access to and use of www.skcosmetics.ae and any related services, features, content, and purchases made through our website.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use this website.

1. ABOUT US

SK FOR PERFUMES AND COSMETICS TRADING CO LLC (“we,” “our,” or “us”) operates www.skcosmetics.ae from Dubai, United Arab Emirates.

Contact details:
Email: support@skcosmetics.ae
WhatsApp: +971 52 222 5526

2. ELIGIBILITY TO USE THE WEBSITE

By using this website, you confirm that:
- you are legally capable of entering into binding agreements under applicable law
- the information you provide is true, accurate, and complete
- you will use the website only for lawful purposes
- you will not misuse, disrupt, or attempt to interfere with the website or its security

If you are using this website on behalf of a company or other entity, you confirm that you have authority to bind that entity to these Terms.

3. PRODUCTS AND SERVICES

We sell cosmetics, skincare, beauty, perfumes, and related products through our website.

All products are subject to availability. We reserve the right to:
- limit the quantities of any product
- discontinue any product at any time
- change product descriptions, pricing, packaging, or availability without prior notice
- refuse or cancel orders where necessary

We aim to display product information accurately, but actual product appearance, packaging, or colors may vary slightly depending on manufacturing updates, screen settings, or photography.

4. HEALTH, SAFETY, AND PRODUCT USE

Our products must be used only as directed and for their intended purpose.

Customers are responsible for:
- reading the product instructions, ingredients, warnings, and usage guidance before use
- performing a patch test where appropriate
- discontinuing use if irritation or adverse reaction occurs
- consulting a qualified professional where needed, especially in cases of allergy, sensitivity, pregnancy, or medical concerns

Unless explicitly stated otherwise, the information on our website is for general product information only and is not medical advice, diagnosis, or treatment advice.

We are not responsible for reactions resulting from:
- known or unknown allergies or sensitivities
- failure to review the ingredient list
- misuse of the product
- failure to follow usage instructions
- improper storage after delivery

Nothing in these Terms limits any mandatory consumer rights available under applicable law in cases of defect, non-conformity, or product safety issues.

5. ORDER ACCEPTANCE

Placing an order on our website is an offer to purchase. Your order is not final until it has been reviewed and accepted by us.

We reserve the right to reject, limit, or cancel any order, including where:
- the item is unavailable
- payment cannot be authorized or verified
- pricing or product information contains an error
- we suspect fraud, abuse, unauthorized resale, or unlawful activity
- shipping restrictions apply
- the order cannot be fulfilled for operational or legal reasons

If we cancel an order after payment has been received, we will arrange a refund of the amount paid, subject to any applicable legal or payment-processing requirements.

6. PRICING AND PAYMENT

All prices displayed on the website are shown in the applicable currency displayed at checkout unless otherwise stated.

We reserve the right to update prices at any time without prior notice. The price charged will be the price shown at checkout at the time the order is placed.

Customers agree to provide current, complete, and accurate billing and payment information.

We may use third-party payment providers to process transactions securely. By making a purchase, you may also be subject to the terms and conditions of those payment providers.

7. SHIPPING AND DELIVERY

Shipping, delivery estimates, GCC shipping, international shipping, customs duties, taxes, and delivery limitations are governed by our Shipping Policy.

By placing an order, you acknowledge and agree that:
- delivery times are estimates only
- customs duties, VAT, import taxes, clearance charges, or similar fees for GCC and international orders may apply
- such customs and import charges are generally the responsibility of the customer unless clearly stated otherwise
- delays caused by customs, local authorities, couriers, remote locations, or force majeure are outside our reasonable control

8. RETURNS, REFUNDS, AND EXCHANGES

Returns, refunds, replacements, and exchanges are governed by our Return & Refund Policy.

For hygiene, safety, and product-integrity reasons, opened, used, or unsealed cosmetics, perfumes, and skincare products are generally not returnable unless defective, damaged, expired, incorrect, unsafe, or otherwise required by applicable law.

Nothing in these Terms is intended to exclude any mandatory consumer rights available under applicable UAE law.

9. ACCOUNT INFORMATION

If you create an account on our website, you are responsible for:
- maintaining the confidentiality of your account credentials
- restricting access to your account or devices
- ensuring that your account details remain accurate and up to date
- all activities that occur under your account unless caused by our fault

We reserve the right to suspend or terminate accounts that are used in breach of these Terms or for suspicious, fraudulent, abusive, or unlawful activity.

10. PROMOTIONS, DISCOUNTS, AND COUPONS

From time to time, we may offer discount codes, promotions, gifts, or special offers.

Unless otherwise stated:
- promotions are valid only for the stated period
- promotions cannot be combined unless expressly allowed
- promotions may be limited to selected products, countries, or order values
- promotions may be withdrawn, changed, or canceled at any time
- misuse of promotional codes may result in order cancellation

11. INTELLECTUAL PROPERTY

All content on this website, including but not limited to:
- logos
- trademarks
- brand names
- text
- images
- graphics
- videos
- product descriptions
- website design
- layouts
- software and other materials

is owned by us, our affiliates, licensors, or content providers and is protected by applicable intellectual property and unfair competition laws.

You may not copy, reproduce, republish, upload, distribute, modify, transmit, sell, exploit, or otherwise use any content from this website without our prior written permission, except for personal, non-commercial use permitted by law.

12. PROHIBITED USES

You agree not to:
- use the website for unlawful, fraudulent, deceptive, or harmful purposes
- violate any applicable law or regulation
- upload viruses, malicious code, or harmful content
- attempt unauthorized access to the website, servers, or systems
- scrape, data mine, or harvest information from the website without permission
- infringe our intellectual property or the rights of others
- use the website to harass, abuse, threaten, or impersonate another person
- place false orders or abuse refund, return, or promotional systems

We reserve the right to restrict access, cancel orders, or take further action where misuse is suspected.

13. USER CONTENT AND REVIEWS

If you submit reviews, feedback, testimonials, comments, messages, photos, or other content to us or through our website, you confirm that:
- your content is accurate and lawful
- you own it or have the right to share it
- it does not infringe the rights of any third party
- it is not defamatory, abusive, misleading, obscene, or unlawful

You grant us a non-exclusive, royalty-free, worldwide right to use, reproduce, publish, display, adapt, and share such content for business, marketing, and customer-service purposes, subject to applicable law and our Privacy Policy.

14. PRIVACY

Your use of the website is also subject to our Privacy Policy.

15. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, this website and all products and services provided through it are offered on an “as is” and “as available” basis.

We do not guarantee that:
- the website will always be available, uninterrupted, secure, or error-free
- defects will always be corrected immediately
- the website will be free from viruses or harmful components
- product descriptions or other content will always be complete, current, or error-free

Nothing in these Terms excludes any warranty or legal protection that cannot be excluded under applicable law.

16. LIMITATION OF LIABILITY

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profit, loss of revenue, loss of opportunity, loss of data, or business interruption arising from:
- use of or inability to use the website
- delays in delivery
- third-party courier or customs issues
- unauthorized access to your account caused by your own failure to protect login credentials
- misuse of products contrary to instructions

Our total liability in connection with any order or claim shall not exceed the amount actually paid by you for the relevant product giving rise to the claim, except where a greater remedy is required by applicable law.

Nothing in these Terms excludes liability that cannot be limited or excluded under applicable law.

17. INDEMNITY

You agree to indemnify, defend, and hold harmless SK FOR PERFUMES AND COSMETICS TRADING CO LLC, its affiliates, directors, officers, employees, agents, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses arising from:
- your misuse of the website
- your breach of these Terms
- your violation of any law or the rights of a third party
- your negligent or wrongful conduct

18. THIRD-PARTY LINKS AND SERVICES

Our website may contain links to third-party websites, tools, apps, payment gateways, social media platforms, or services. We do not control and are not responsible for the content, policies, availability, or practices of third parties.

Your use of third-party services may be governed by their own terms and policies.

19. FORCE MAJEURE

We are not responsible for any failure or delay in performing our obligations where such delay or failure results from events beyond our reasonable control, including:
- acts of God
- natural disasters
- fire
- flood
- pandemics
- war
- civil unrest
- government restrictions
- transport disruption
- cyber incidents
- utility failure
- courier or customs interruption

20. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and interpreted in accordance with the laws applicable in the United Arab Emirates.

Any dispute arising out of or in connection with these Terms, the website, or any order shall be subject to the jurisdiction of the competent courts of the United Arab Emirates, unless applicable law requires otherwise.

21. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect to the maximum extent permitted by law.

22. WAIVER

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other right.

23. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes in our business, services, legal requirements, or website operations.

Any updates will be posted on this page with the revised “Last updated” date. Continued use of the website after such changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

24. CONTACT US

If you have any questions about these Terms of Service, please contact us:

SK FOR PERFUMES AND COSMETICS TRADING CO LLC
Dubai, United Arab Emirates
Email: support@skcosmetics.ae
WhatsApp: +971 52 222 5526